Digitrax Worldwide
Tech Support Depot


Digitrax in the News
repinav

Digitrax Standard Repair Charges for Non-Warranty Repairs (As of April/2009).

Product Type

Addresses inside Continental US & Canada

Sent directly to Digitrax by Customer & Returned directly to customer by Digitrax

Addresses outside Continental US & Canada

Sent directly to Digitrax by Customer & Returned directly to customer by Digitrax

Decoders $17.00* US$23.00*
Throttles $25.00** US$31.00**
DB series $35.00 US$41.00
Replacement Battery Cover
These can be ordered from
DD&B Systems
950 Raintree Ct
Westerville, OH, USA 43081
1-614-212-2125
 
DCS series $35.00 US$41.00
MS100/PR1 $17.00 US$23.00
PR3 $17.00 US$23.00
BD1/DM1 $3.00 US$6.00
DS44 $17.00 US$23.00
DS54/DS64 $20.00 US$26.00
PM series

$20.00

US$26.00
RX4 $17.00 US$23.00
SE8C $20.00 US$26.00
TD, TL, TF $17.00 US$23.00
UP series $  7.50 US$13.50
UR90 $17.00 US$23.00
UR91 $25.00 US$31.00
BDL series $20.00 US$26.00
PS515 $17.00 US$23.00
PS2012 $25.00 US$31.00
LNRP $17.00 US$23.00


Our repair charges are based on labor and parts actually required to make repairs and the cost of shipping the items back to you. We consider our repair department a service center, not a profit center, so we maintain the lowest repair prices possible.

Repair prices for addresses outside the Continental US & Canada are higher because of the cost of return shipping to those addresses.

*Note in some cases, the street price of a decoder may be less than the repair charge. In these cases, it may make more sense for you to replace the decoder rather than sending it for repair. The reason the repair charge is more than the cost of a new decoder in some cases, is because of the time it takes to process repair and return the decoder to you.

**As of 05/14/2010 DG83, DG83FX & DG83FXG are no longer repairable.

**As of 11/28/2005 DT100 series, DT200 and BT2 throttles are no longer repairable due to unavailability of repair parts. DT200 was discontinued 1998, BT2 was discontinued in 1999, DT100 Series was discontinued in 11/2000.

Click here for the Digitrax Warranty and Repair Procedures and/or Repair Return Form




 
   Digitrax is a proud sponsor of the World’s Greatest Hobby Program!        
Zephyr was chosen as the Most Innovative Product by Readers of Model Railroader Magazine and was selected as the Best New Model Railroad Accessory by Hobby Outlook Magazine!

© Copyright 2009 Digitrax, Inc. All Rights Reserved.  
Home  |  Products  |  FAQ's  |  Dealers  |  Manuals and Instructions
 |  Support  |  About Us