Support

Tech Support Depot

Get answers to your tech support questions here. Tech support depot is available 24/7/365 so you’ll never be without support for your Digitrax products. Both current and legacy products are included. Manuals and Instruction Sheets are another place to look for product instructions. If you don’t find the answer to your question, please let us know so we can add an article.

Video Tutorials

Seems like none of us want to read the instructions anymore! Videos are so much easier. Digitrax provide videos to help you learn how to use our products and how to get the most fun out of them. So sit back, relax and enjoy the show.

Manuals & Instruction Sheets

Manuals and Instruction Sheets show you how to operate your Digitrax equipment. All Digitrax products are shipped with instructions but often they are lost. Also, from time to time manuals and instruction sheets are updated. The latest versions are posted here for all current and most legacy products.

Warranty & Repair

Our “No Worries Warranty” is one of the best in the industry. Learn how to take advantage of the warranty on your equipment and how to get items that are no longer under warranty repaired.

Throttle Conversions

Throttle conversions are hardware upgrades that convert existing throttles to radio and/or add features to older versions. Throttle conversions must be completed at the factory. Click here to learn about throttle conversions. If you need to update the firmware in your throttles, please see the Downloads section of this website, here.

CV Information and Tools

CVs are decoder memory locations that hold loco address, operational configuration and performance settings. Adjusting them to your preference is one of the main advantages of DCC over DC running.

Frequently Asked Questions

Here are some general questions we are asked most often about Digitrax and our products. This website has tons and tons of specific product, company and tech support information that is not included in this section. For answers to your specific questions, we invite you to use the search function for the topic you are looking for or consult the Tech Support Depot for articles on specific topics..

Website Changelog

An ongoing list of additions, fixes, and browser compatibility information for our website.