Quotes and Anecdotes

Digitrax users call us, send us snail mail and e-mail every day. There is no way we could share everything we receive but we wanted to share some of the quotes and stories we have heard over the years.

Index to Quotes & Anecdotes:

Dealer Endorsements

Installation Stories

General Comments

Funny Stuff

Digitrax Underwater Stories

Bribery

Funny Business

From Puyallup, WA July 2000

To whom it may concern: Please repair enclosed item. . . . The products were packaged very securely with several pair of socks.  Yes socks!  The letter went on to say “P.S. The socks are clean, they just don’t fit!  (Maybe this should have gone under the bribery section since the socks are now being worn by some of our employees.)


From Minnesota October 1999

"I'm sending you 3 decoders for repair. I could tell you that my layout is getting so realistic that the room has created its own atmosphere and that one day a storm developed and train #6 (2 SD45's & 1 GP9) was struck by lightning. The fact is, I just was in too much of a hurry and I didn't install them properly."


From Oregon March 1999

"First, I have to say that your system is slicker than a greased owl!". . .(This was a long e-mail that described the entire installation.) . . . "Again, thanks for producing a system that does exactly what I expect it to do 99% of the time. For the remaining 1%, I usually find that I can do what I want, I just need to read the manual again."


From Down Under November 1998

"You should put a Warning on DCC Units, highly contagious and addictive. I have loaned my Chief unit to a number of people in the club and they have now bought one. 6 so far!"


From Internet September 1997

"I just wanted to drop a note and advise you the problem(s) I'm having with my Digitrax system- None!

Too often, we consumers complain and moan about this and about that, without ever acknowledging good work. My system is still working perfectly, thanks to the very gifted folks at Digitrax. Good Job and keep up the good work.


From internet September 1997 (the names on this one have been changed to protect the innocent?)

"My MRC DCC system overheats when I run more than 5 Athearn loco's equipped with Digitrax decoders. Can you tell me how to contact <the powers that be> to report this "serious" Digitrax decoder problem?"

 

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General Comments

 From a customer who presented the DCC the Wave of the Future Clinic to his local club February 1999

"Thanks so much for making these available (the slide presentation). The N-scale Club really appreciated the presentation. We ran our N-trak Display Layout all day Sunday with my Radio Chief system. It was only supposed to be for 2 hours, but everyone had so much fun that we just kept on! We had lots more operation and two "corn field meets," but it was FUN rather than the usual boring round and round!


From a customer registration card February 1999

". . . I know, I know! Read the Manual"


From Internet, January 1999

" . . Anyway, my point is that I was impressed with the fact that you would send a new unit and stand behind your product like your company has shown. Also, John was very helpful and really did all he could to get my system operational again. I didn't have a chance to express how pleased I was with your response time and efforts. Thank you very much.

 

From Pearland, Texas November 1998

"Somewhere around 250 folks came by to see the progress on the layout and numerous folks used the UT1 to run a train. They were all very excited about the throttle. I guess there is nothing like keeping some of the old traditional ways of doing things. Generally folks oppose any change, as you well know. They have to be led to the water pond to drink so to speak. Everyone was very impressed with the radio control and the entire Digitrax setup I have. They were amazed at its simplicity in wiring and being able to control turnouts from either the handheld radio throttle or pushing a single pushbutton switch on a panel was really a hit! My nine years old grandson ran a train with the UT1. With only 30 seconds instruction he ran for two days without a single problem. The folks seeing him run the trains with that throttle and then trying it for themselves had really a positive impact. There is no doubt there are some additional converts to Digitrax now!"


From an Authorized Digitrax Dealer in New Hampshire October 1998

"I am proud to carry Digitrax; it is a fine product that we can sell with confidence."


From Coeur d'Alene, Idaho October 1998

"I think your service was beyond the call, and I am willing to tell anybody that cares to listen how responsive you were to my needs. Service is important as the product in many cases. I am touting the advantages of Digitrax to our local club, and believe they will all go to your system. I have been actively vocal on the Internet on your behalf because I believe in your system."


From Brentwood, TX October 1998

"You Guys have put together a great system. I am looking forward to expanding the system that I how have by adding some accessory decoders and a PR-1 decoder programmer."


From Auburn, CA September 1998

Subject: Letter To The Editor: NMRA Bulletin

I would like to express my appreciation to Digitrax of Norcross, GA. I was unable to obtain the "Chief Instructional Video" through the local model outlets. They did not have any available for sale. I sent a letter to Digitrax explaining my difficulty in obtaining this video. I already had purchased the system and am working on the benchwork for my layout. I felt the video would help me better understand and install the chief system on the layout.

Digitrax responded by sending me the video at no charge! It has indeed proven to be very informative and useful. I believe this willingness to help out the users of their product should be commended.

Thank you for passing on this good deed to our fellow members.


From rec.models.railroad December 1997

"Digitrax is (in my opinion) the best bang for the buck for DCC. Their products are top-notch and their service is the best I've found. They are constantly upgrading their line and adding new features to their decoders as well as lowering their price. The bad news is they are so good that they have a problem filling their orders at peak periods. I am impatient but I would rather wait two weeks for Digitrax's products than have a XXXX system."


Orlando, Florida Ntrak East Convention 1998 "Buck A Lap"

At this convention Mr. Jim Tenefrancia was in charge of the running of the Ntrak layout for the convention. Digitrax provided radio throttles, receivers and extra DCC equipped locomotives so that attendees could try out the new radio technology. We all had a great time running the layout 24 hours a day during the convention.

On the public days, Jim had a real brainstorm. The public never really gets a chance to run the trains at a train show. They usually get to stand and watch. Heaven forbid that little kids ever get to run trains! Jim set up several trains, assigned them to radio throttles and charged a small fee to let anyone who wanted to run a train do it. The kids (big and small) loved it. There were big smiles all around. No one had any wrecks, not even the youngest operator who was 4 years old! I think we picked up some future model railroaders that day!

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Installation Stories

An E-mail from Germany Received June 1999

Two days ago I received the Genesis Starter Set from a German Dealer (Case Hobbies). Yesterday during my work break I studied the manuals. From 10:30 pm to 1:30 am this morning I had great fun play8ng with my small layout. After about 25 min I was able to run by train (I already have a locomotive with a XXXX decoder, so I didn't need to do the decoder installation). The 128 speed steps are fantastic (i.e. the good control when driving very slow), as well as the handling of the UT2. First I had to become acquainted with its handling, but once I grasped it, the handling is very logical and consistent, therefore you did a good job for easy handling. Even programming with it was easy.

I am so glad that I changed from XXXX Digital to your system.

An E-mail Received February 1999

I wanted to take this opportunity to say thank you to the employees of Digitrax for making a great product. Several years ago when your company was just starting out I called and talked with A.J. about your new product. I had previously had a CTC-16 system by a manufacturer and it left me very disappointed with command control. A.J. was extremely helpful and sent me the manuals at that time for the first Digitrax system you produced, which I studied and made a decision to watch the market mature before I would commit to the new technology. After that I must admit I looked at the other manufacturer's products and I even had one distributor tell me that Digitrax would never last in the market. Guess you all get the last laugh on that one. When I finally saw that DCC was here to stay and matured to warrant the investment I made the decision to go with your product.

I purchased a Digitrax Chief early in 1998 and did not get it installed until December of this year. The first time I hooked it up it worked perfectly without any complications. I just finished my seventh decoder installation and have not had any problems yet. When I ran into a problem hooking up my PR-1 unit, I contacted your offices and Armin gave me great support and offered to replace the item if I could not get it to work. I later found out it was my mistake, I simply had it plugged into the wrong com port.

The bottom line is that Digitrax makes a great product. I have also been keeping abreast of your company's commitment to investing in the future by relocating and tooling up for increased production I feel very confident that I made a wise choice in making you my provider for quality DCC products.

I can still reflect on the initial kindness that I received from A.J. who was just starting a company and a new product, but still had the time to answer my questions about the new DCC technology. He could have put me off as just another caller, but instead he sent me that complete operating manual for the unit so that I could study the technology. I think the treatment that I received from him has set a standard for customer service that Digitrax shares in its company values and mission statement.

It was this initial exposure that brought me back to Digitrax when my decision to purchase the product was made. I hope as your company grows and expands that each and every employee will share the commitment that was displayed during my first encounter with your company.

Thanks again for your products. Now if I could only get the remaining 45 locomotives equipped with decoders I would have it made! My next investment will be in converting to wireless units and I will be sending you my DT100 throttles for retrofit. Keep up the good work.


From Digitrax Chat List February 1999

I fought with myself for two weeks, monitored the chat line, reading the DCC book from Hobby Publishing, and procrastinating in general. Finally, on a Saturday morning, I went to Eagle and bought the wire, came home, climbed under my layout (HO 12' x 19') and cut all the DC wires. After drilling holes, soldering on feeders, and running the two-wire buss (and grounding properly). I hooked up my Chief, had a beer, said a prayer and turned it on. Everything worked perfectly except one siding switch (which I will fix when I get tired of running trains). All I have left on my panel is the turnout toggle switches.

Summation: Go for it! I agree with everyone else, you won’t find much pleasure running DC after you've got at least one locomotive with a decoder in it that is operating correctly.


From Houston, TX September 1997

This paragraph was in response to questions about converting a large club layout originally wired using common rail to Digitrax. In this installation, the club chose to use the opto-isolated version of Digitrax DCS100 & DB200+ because of the common rail wiring.

"Ken, you asked yow well the installation (of Digitrax equipment) went. It went like a dream. The most difficult task was to rebuild the transformer power supplies for the existing 5 rf throttle cabs to protect the DCC booster from shorting out when a loco overran a block and went into or from a DC block into a DCC block. The auto lights limit the short circuit to around 3.5 amps so the DCC booster is protected. I have actually run a loco from a DCC block into a DC block and then backed the loco back into the DCC block with no problems. The next most time consuming project was to build a box to hold the 5 transformers required for the Chief and 4 DB200+ (about 20 hours, included fan, fuses, circuit breakers, transformers, amp meters, switches, etc.) Third, 16 man hours to wire the entire layout with 21 UP1 & UP3's for the Digitrax throttles. LASTLY, ONE HOUR to hook up the Chief and DB200+ to the layout. IT WORKED PERFECTLY THE FIRST TIME. I was fortunate that our dispatcher panel grouped the 51 electrical blocks on 5 main panels (10 blocks per panel) and had previously been wired for some type of command and control.


The Potomac Module Crew and Piedmont Railroaders

Our Module groups began looking at Command Control several years ago. The Potomac Module Crew and Piedmont Railroaders were looking for a way to introduce "operation" into our repertoire as well as continue the usual "show" running that we used to do.

As you will remember, modular railroading is based on putting together a number of standardized modules, each a small model railroad itself, to make a large railroad. As the tracks have a standard interface, both physical and electrical, these modules go together like building blocks. Electrically, there are two basic blocks. The outer loop is called the red track and the inner loop the yellow track. "N" gauge setups and some HO setups have a third loop called the blue track. Normally if no local electrical blocks are interjected, you have two big electrical blocks, the yellow and the red. Basically this means that you can only run two trains at a time and which becomes rapidly boring to both the operators and the public watching the operation. We were most interested in increasing the number of trains operated at one time under full control.

In early discussions, we set several conditions that had to be met for an alternative to be selected. The first condition was cost; the options had to be reasonably priced. The second consideration concerned simplicity. We did not want to introduce any complications such as extra busses for wiring. The goal is to maintain compatibility with other modular groups. The last consideration was east of operational. The choice had to be easily understood by anybody who was running trains, and there is not a lot of time to show them how to operate the railroad.

Dividing the railroad into blocks was the first choice of the Crew. After investigating the option, several of our coals could not be met. The major one was the fact that using switches and separate power packs resulted in having a second bus having many wires and complicated interconnections. This alternative also would not allow us to be a flexible as other plans because the railroad could not be easily adapted to unusual and widely varying space requirements. The cost increased as we realized the large amount of rotary switches and multiple long lead wires that would be needed for the amount of blocks desired. The ease of operation also suffered because the system required a complex matrix of power routing switches and a central tower-man/dispatcher to continually change power routing to each of the several power supplies to the many trains.

The next alternative involved the use of a computer to control power routing. Again, the amount of extra bus wiring was a problem. We still had the extra, complicated power but to contend with. Cost was also a prime consideration. Even if we could get a used or low cost computer, the cost was too high. Unless we had a computer genius, this type of control was also not very flexible or simple to use.

The last alternative that was available was Command Control. The Command Control option simplified or eliminated all the previously mentioned problems. The one extra bus was a simple one that just connected the hand held controllers to the control bus, Command Station, and the central power supply. At this point, one of the members offered the use of his older, analog system. Initial tests of this system proved that this was a promising solution to our operation. Although this system increased our capacity to run trains with individual control of each one, it presented several limitations. The first and most glaring shortcoming was the limited number of trains that could be run. The receivers were limited to less than twenty different channels. This meant that we had to be careful who was running what channels. The receivers were not adjustable there for they could be re-addressed to accommodate duplication of channels. The receivers were still rather large and hard to fit in various locomotives. The System also did not have a "memory" capability. We could not accompany our trains to their various destinations without stopping the train and walking to the next plug-in station.

In view of these limitations, we continued to investigate other systems on the market. Digital Command Control had been just introduced. We began investigating DCC and discovered that it overcame a lot of the shortcomings of the analog systems on the market. We have approximately 10,000 addresses that are available for operation. If duplicate addresses show up, we merely reprogram one of the offered units to an unused address. The decoder size is much smaller and would allow installations that are more straightforward. The DIGITRAX system has memory capability, the ability to customize locomotive performance, the ability to control auxiliary functions such as lights, horn and bell and the ability to MU engines without special controllers.

The "trouble" with the Digitrax Digital Command Control system is that we can do everything the prototype does. This can be interpreted to mean collisions. After several years of use, we have found that the Digitrax system can control more trains than we can pay attention to. We must pay attention to what we are doing now and we have had to appoint "ambassadors" to explain and answer questions to the observers which is what the operators used to have plenty of time to do before. We instituted this job so those engineers could pay more attention to controlling the trains and have fewer "safety violations." We have found that we have very few trains waiting to be run because they are already on the track. It seems that even the visitors to our railroad enjoy running and watching the trains move along with the members of our groups.

Even though the railroads operate only four to ten trains at a time, thus drawing one to five amps, we felt that it was best to put separate boosters on each track, thus avoiding shutdowns on all tracks when there was a short on one. Basically we operate only on two big ovals and do not have a phase problem requiring auto reversal, thus we normally operate with the auto reversal shut off. This allows us to put the same direction on both/all tracks so that we can to across crossovers with no problem. We still have a problem with the visitor/member who occasionally operates a non-decoder-equipped engine. He must know if he is going forward or reverse and on which track. Normally he goes forward on the red track and reverse on the yellow track for right hand running.

With the advent of the Digitrax radio control, we have made our operations especially the switching/local operations, more realistic as we no longer have to be in the vicinity of a LocoNet terminal to plug in. Both clubs operate several times a year at the same shows (GATS and Greenburg) and the ability of the clubs to set their radio receivers to separate channels has allowed us to operate in the same room within twenty or more feet apart without interference.

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Dealer Endorsements

Many of our customers LOVE their dealers and they tell us so. If you would like to see your dealer listed here, send in your story!


Letter 02-06-02:  Green Steam Products  My Dad & I would like to tell you how much we appreciate the service given us by Mr. David Cochrun of  Green Steam Products in Parker, CO.  He not only sold us the Digitrax System, but came to our home and helped in its installation. He has provided us with additional help when help was needed and that has been a number of times.  It is always a pleaser to do business with a person who is so considerate of his customers.  We would not hesitate to recommend Dave to anyone interested in the Digitrax System.

Product Registration Card 05-01:  George Hughes (Springhaven Shops) is GREAT!

Product Registration Card 10-00:  John Eberle’s Hobby Shop-Sandy Lake, PA.  John did an awesome job helping me decide which system to go with!  Will definitely be doing more with him.  My EB system runs like a dream!

E-mail 10-00:  My dealer is Gordy’s Hobby Express in Bethel, Ohio, a great person that represents your product well!  Too bad he is an hours drive time from me. 

Product Registration Card July 2000:  Keith Davidson, Installer did an excellent job explaining the operation of the equipment!

Product Registration Card June 2000:  Dealer Loy is always pleasant to speak with and deal with.

E-mail April 2000:  Recently I purchased, among many other things, a Digitrax Empire Builder starter set. Tony's Trains (from Vermont) was great. Very easy to order, very helpful, willing to make changes and above all the order was shipped complete in record time.

Product Registration Card March 2000:  Castle Trains in Springfield, IL is an outstanding dealer, has inventory and knows the product!

E-mail October 1999: The Thames Valley Central club had the opportunity to see Digitrax in action, this past Tuesday evening. One of your Canadian dealers, John Deecker of Hemlock Junction, brought his portable DCC (Digitrax) layout to the club and after successfully demonstrating on his own small unit, hooked Digitrax into the TVC layout and gave members an opportunity to run John's trains on the 45 x 12 layout. As you know, the TVC is considering buying DCC, and because of John's efforts, it looks as if Digitrax will be the one we choose. He drove for over an hour in each direction, got lost, found the TVC, and stayed and answered questions until 10:30 PM at which time he got to drive home to Milton, Ontario. The next day he answered a couple of additional questions over the Internet. John's efforts are to be commended. Thanks for having an exceptional dealer.

E-mail from the U.K.:  Commendations!! 1. To you for your wonderful decoders. 2. To Ted Smale (Sunningwell Command Control Systems) for excellent service.

From a warranty registration card August 1999 Memphis Digital Switch & Signal  Great System. I upgraded from MRC Command 2000. Rick Sester (the owner of Memphis Digital) is Great!

 From a warranty registration card August 1999 Springhaven Shops  GREAT!! George from Springhaven stands behind Digitrax 110%!

From a warranty registration card August 1999 Green Steam Products:  Your directions are not the most easy to read, however, your dealer (Green Steam Products) has been very very helpful. I have high regards for them & will order other items from them.

From the Train Show in W. Springfield, MA February 1998 Tony's Train Xchange "Customer service from Tony is what made the sale." And "Thanks Tony & Wife & Ken for your patience."

From Pennsylvania November 1998 Lin's Junction/Henning & Associates (Landsdale, PA)  Back in July I bought your Big Boy Starter set. I had been using the MRC command 2000. It worked just fine but I quickly outgrew it. No chance of that with the big Boy. You have a first rate product that is an unbeatable value. Now I can finally use the Soundtraxx decoders and the Dallee sound system that wouldn't work with the MRC unit. I recently got married and thus moved out of my parent's house. Wiring the new expanded layout for your system was such a pleasure. It's wonderful to be able to leave the locomotives (I run all steam) on the layout, arrayed around the turntable, and to bring them out for service with a couple of easy keystrokes.

Paul Maynard at Lin's Junction (Henning & Associates) in Lansdale, PA, where I purchased the system has been a great help to me as I got Loconet up and running. He knows everything there is to know about Digitrax and his excitement for your products is positively contagious!!!

Sorry to be so long winded!! I'm so delighted with your product I just had to let you know."

From Bayshore, NY March 1998 (Twin Rail Hobbies New York) I wish to thank you for a great product. I have found the Challenger system to be a good match for my railroad.  I had been very leery of installing DCC as I am quite electric and electronic phobic. After reading reviews in "N Scale" Magazine about your products I decided to take a closer look. I went to a few hobby shops and got confusing and conflicting information on DCC products available.  I took the 2 1/2 hour trip to TR Custom Shops (Jim Ferrara)'s new shop and was very impressed by the larger area and expanded selection. I was greeted very warmly and by name. Its nice that some things don't change.  I told Jim what I was in need of (information). Boy, did I get what I came for. He did not push me on any one system but asked me questions-type of RR-amount of locos-type of locos-price range and a host of others. He was very informative and knowledgeable about all your systems. He did not pressure me in any way. He did recommend the Challenger as I have a small RR and as he said I can upgrade when I'm ready. Well needless to say I bought the system and had Jim install the decoder in a loco of mine. I am extremely pleased with Mr. Ferrara and Digitrax. Most people would rather write to complain which I also do but I also want businesses and companies to know when I am pleased with a product or service.

Thank you for a great product and for having Jim Ferrara at Twin Rail Hobbies as one of your dealers."

From Blissfield, MI July 1997 (Steve's Hobbies Sylvania, Ohio)  Our club purchased a Chief system from our dealer, Steve's Hobbies in Sylvania, OH. Within two days, we had the throttle set up with 8 engines operating on our layout. We were delighted to see that something is "as advertised."

From West Palm Beach, FL August 1996 (Loy's Toys, Arkansas)  Loy is the most knowledgeable DCC dealer I have ever dealt with! He is very patient and willing to spend time with me when I have questions. His prices aren't bad either! I'll be buying all my Digitrax from him!  I was really impressed with his Hints & Tips Booklet. It shows you the little shortcuts for really getting the most out of your Digitrax equipment!

Address Unknown June 1997 (Tony's Train Xchange Essex Junction, VT)  Tony's has the best prices I've found! I was able to compare all the DCC systems available at his booth so I could make an informed purchase. He had the product in stock and he gave me a lot of help setting up my Digitrax!   Digitrax really is the best value for my money and I just love being able to run my trains now!

Chicago, IL January 1997 (Southern Digital Stone Mountain, GA)  As an N scaler, I can tell you that Southern Digital (Paul Lator) is the best source of DCC information I have found. He has done several N scale installations for me and he can put a decoder in anything! His Decoder of the Month Club lets me purchase decoders at a reasonable price.  Digitrax has made my model railroading experience much better than ever before. I just love to run my trains like the real thing! Thanks to you all at Digitrax and special thanks to Paul at Southern Digital.

 

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Digitrax Under Water Stories

From A Happy Radio User Running Radio from a Wash Tub! April 1999

I was just over to a person's layout this weekend that had called me and said he was having problems with his layout and the radio gear. He had contacted me via Loy's friends of DCC program. When I got there, I took my radio gear and my Bachmann 2-8-0 with SoundTraxx, the whistle makes a great audio tester of the radio equipment. His layout uses painted sheet aluminum backgrounds. And pretty well covers his basement in several rooms. Problem was that he was very limited in range and lost contact in multiple areas. After running with his for a short time, I swapped his DT & UR with mine. Problem was solved. He was so happy he even went outside, and also went into the laundry and tried it in an empty wash tub, never missed a beat!

Note: The UR91 needed to be adjusted. If you have an early UR91 that is exhibiting excessive drop outs, please contact our customer support team to determine if it needs to be returned to Digitrax for a no charge tune up.

From California Spring 1996

Help! My railroad was severely damaged in the floods this spring. The garage where it is located collapsed and everything go wet, including my Digitrax boosters (DB100's). Thank goodness, the locos and rolling stock were not involved in the flood! What should I do about the wet components?

We gave the answer: Let them dry out completely and put them back in service. Guess what? It worked and everything runs just fine.


From Marietta, Georgia Summer 1995

Green Frog Productions built the Apple Valley Branch project railroad and video taped the construction for a video series titled "Building a Model Railroad." This layout was displayed at the NMRA's National Convention in Atlanta and was subsequently donated to the NMRA for use at NMRA headquarters in Chattanooga. Digitrax and many other model railroad manufacturers donated equipment for the construction of this railroad.

During construction, the DT200 throttles were installed and "Velcro'ed" to the front of the layout. Scenery construction continued with plaster and water and the layout was coming along nicely. We got a call one morning from Charlie Brown who worked at Green Frog. "We just submarine tested the throttle!!" said Charlie. Bad news Charlie! Since the battery was left in the throttle, the damage was extensive and the throttle had to be replaced.

Just proves that even though "Frogs" love the water, throttles don't!

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 Bribery

While bribery is not required, it is always appreciated!


August 2000 Bribery Report from the NMRA Convention in San Jose

Pins from several sources for Zana’s collection.

Those California guys took us out for STEAK this year!

Candy!!!  Crunchies from Canada.  Halloween Candy from Canada & several American Sources, too!

Loco’s, boxcars, etc. thanks to many of our friends.

T-shirts from the UK & Canada.


July 1999 Bribery Report from the NMRA Convention in St Paul

A delicious Greek dinner was provided by some friends from California.

From Beaumont, TX a couple of pounds of locally made sausage. The guy who gave it to us is a real Hot Dog!

From Canada, the beautiful, "Crunchies" & "Smarties" !!!


June 1999

Thank you to the loving, adoring customer who sent Zana the McDonald's Teeny Beany Baby Erin Bear! Ireland is my last name after all! And no I am not a rabid beany baby collector!


The latest letter attached to contraband Smarties & Crunchies from Canada April 1999

The customs guys had to really be scratching their heads over this one!!! The box was full of CANDY! The sender is a dyed in the wool N scaler!

Dear Zana,

Please find enclosed one (1) totally useless Digitrics live steam decoder. I don't plan on buying this product from Digitrics ever again. Don't repair and return it to me! I am returning this decoder to you for proper, environmentally correct disposal.

Signed, One fed up, never was, live steam modeller. (I'm going to try N scale!)


From Canada December 1998

Letter attached to a shipment of contraband Smarties from Canada. This particular candy is not available in the US and it is one of AJ's favorites. This delivery was from a Digitrax user who found out about our addiction to Cadbury's chocolate not sold in the US.

DEAR AJ

THIS IS A BRIBE TO SPEED PRODUCTION OF THE N SCALE SW1200 DECODER.


From Everywhere December 1997 & 1998

Large amounts of candy were received from all over the world during the month of December 1997 & 1998. Evidently, the word is out that everyone at Digitrax loves CHOCOLATE!


From British Columbia, Canada October 1998

Mocha Melties, Yum, Yum & Halloween Candy From our friends across the border!


From Orlando FL, 1998

A Norfolk Southern Flat Car with Digitrax trailer. N scale of course. Thanks, Mr. T!


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Updated 02-12-02.