
Digitrax users call us, send us snail
mail and e-mail every day. There is no way we could share everything we receive
but we wanted to share some of the quotes and stories we have heard over the
years.
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From Puyallup,
WA July 2000
To whom it may
concern: Please repair enclosed item. . . . The products were packaged very
securely with several pair of socks.
Yes socks! The letter went on to
say “P.S. The socks are clean, they just don’t fit! (Maybe this should have gone under the bribery section since the
socks are now being worn by some of our employees.)
From Minnesota
October 1999
"I'm
sending you 3 decoders for repair. I could tell you that my layout is getting
so realistic that the room has created its own atmosphere and that one day a
storm developed and train #6 (2 SD45's & 1 GP9) was struck by lightning.
The fact is, I just was in too much of a hurry and I didn't install them
properly."
From Oregon
March 1999
"First, I
have to say that your system is slicker than a greased owl!". . .(This was
a long e-mail that described the entire installation.) . . . "Again,
thanks for producing a system that does exactly what I expect it to do 99% of
the time. For the remaining 1%, I usually find that I can do what I want, I
just need to read the manual again."
From Down Under
November 1998
"You should
put a Warning on DCC Units, highly contagious and addictive. I have loaned my
Chief unit to a number of people in the club and they have now bought one. 6 so
far!"
From Internet
September 1997
"I just
wanted to drop a note and advise you the problem(s) I'm having with my Digitrax
system- None!
Too often, we
consumers complain and moan about this and about that, without ever
acknowledging good work. My system is still working perfectly, thanks to the
very gifted folks at Digitrax. Good Job and keep up the good work.
From internet
September 1997 (the names on this one have been changed to protect the innocent?)
"My MRC DCC
system overheats when I run more than 5 Athearn loco's equipped with Digitrax
decoders. Can you tell me how to contact <the powers that be> to report
this "serious" Digitrax decoder problem?"
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From a customer who presented the DCC the Wave
of the Future Clinic to his local club February 1999
"Thanks so much for making these available (the
slide presentation). The N-scale Club really appreciated the presentation. We
ran our N-trak Display Layout all day Sunday with my Radio Chief system. It was
only supposed to be for 2 hours, but everyone had so much fun that we just kept
on! We had lots more operation and two "corn field meets," but it was
FUN rather than the usual boring round and round!
From a customer registration card February 1999
". . . I know, I know! Read the Manual"
From Internet, January 1999
" . . Anyway, my point is that I was impressed
with the fact that you would send a new unit and stand behind your product like
your company has shown. Also, John was very helpful and really did all he could
to get my system operational again. I didn't have a chance to express how
pleased I was with your response time and efforts. Thank you very much.
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From Pearland, Texas November 1998
"Somewhere around 250 folks came by to see the progress on the layout and
numerous folks used the UT1 to run a train. They were all very excited about
the throttle. I guess there is nothing like keeping some of the old traditional
ways of doing things. Generally folks oppose any change, as you well know. They
have to be led to the water pond to drink so to speak. Everyone was very
impressed with the radio control and the entire Digitrax setup I have. They
were amazed at its simplicity in wiring and being able to control turnouts from
either the handheld radio throttle or pushing a single pushbutton switch on a
panel was really a hit! My nine years old grandson ran a train with the UT1.
With only 30 seconds instruction he ran for two days without a single problem.
The folks seeing him run the trains with that throttle and then trying it for
themselves had really a positive impact. There is no doubt there are some
additional converts to Digitrax now!"
From an Authorized Digitrax Dealer in New Hampshire
October 1998
"I am proud to carry Digitrax; it is a fine
product that we can sell with confidence."
From Coeur d'Alene, Idaho October 1998
"I think your service was beyond the call, and
I am willing to tell anybody that cares to listen how responsive you were to my
needs. Service is important as the product in many cases. I am touting the
advantages of Digitrax to our local club, and believe they will all go to your
system. I have been actively vocal on the Internet on your behalf because I
believe in your system."
From Brentwood, TX October 1998
"You Guys have put together a great system. I
am looking forward to expanding the system that I how have by adding some
accessory decoders and a PR-1 decoder programmer."
From Auburn, CA September 1998
Subject: Letter To The Editor: NMRA Bulletin
I would like to express my appreciation to Digitrax
of Norcross, GA. I was unable to obtain the "Chief Instructional
Video" through the local model outlets. They did not have any available
for sale. I sent a letter to Digitrax explaining my difficulty in obtaining
this video. I already had purchased the system and am working on the benchwork
for my layout. I felt the video would help me better understand and install the
chief system on the layout.
Digitrax responded by sending me the video at no
charge! It has indeed proven to be very informative and useful. I believe this
willingness to help out the users of their product should be commended.
Thank you for passing on this good deed to our
fellow members.
From rec.models.railroad December 1997
"Digitrax is (in my opinion) the best bang for
the buck for DCC. Their products are top-notch and their service is the best
I've found. They are constantly upgrading their line and adding new features to
their decoders as well as lowering their price. The bad news is they are so
good that they have a problem filling their orders at peak periods. I am
impatient but I would rather wait two weeks for Digitrax's products than have a
XXXX system."
Orlando, Florida Ntrak East Convention 1998
"Buck A Lap"
At this convention Mr. Jim Tenefrancia was in charge
of the running of the Ntrak layout for the convention. Digitrax provided radio
throttles, receivers and extra DCC equipped locomotives so that attendees could
try out the new radio technology. We all had a great time running the layout 24
hours a day during the convention.
On the public days, Jim had a real brainstorm. The
public never really gets a chance to run the trains at a train show. They
usually get to stand and watch. Heaven forbid that little kids ever get to run
trains! Jim set up several trains, assigned them to radio throttles and charged
a small fee to let anyone who wanted to run a train do it. The kids (big and
small) loved it. There were big smiles all around. No one had any wrecks, not
even the youngest operator who was 4 years old! I think we picked up some
future model railroaders that day!
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An E-mail from
Germany Received June 1999
Two days ago I
received the Genesis Starter Set from a German Dealer (Case Hobbies). Yesterday
during my work break I studied the manuals. From 10:30 pm to 1:30 am this
morning I had great fun play8ng with my small layout. After about 25 min I was
able to run by train (I already have a locomotive with a XXXX decoder, so I
didn't need to do the decoder installation). The 128 speed steps are fantastic
(i.e. the good control when driving very slow), as well as the handling of the
UT2. First I had to become acquainted with its handling, but once I grasped it,
the handling is very logical and consistent, therefore you did a good job for
easy handling. Even programming with it was easy.
I am so glad that
I changed from XXXX Digital to your system.
An E-mail
Received February 1999
I wanted to take
this opportunity to say thank you to the employees of Digitrax for making a
great product. Several years ago when your company was just starting out I
called and talked with A.J. about your new product. I had previously had a
CTC-16 system by a manufacturer and it left me very disappointed with command
control. A.J. was extremely helpful and sent me the manuals at that time for
the first Digitrax system you produced, which I studied and made a decision to
watch the market mature before I would commit to the new technology. After that
I must admit I looked at the other manufacturer's products and I even had one
distributor tell me that Digitrax would never last in the market. Guess you all
get the last laugh on that one. When I finally saw that DCC was here to stay
and matured to warrant the investment I made the decision to go with your
product.
I purchased a
Digitrax Chief early in 1998 and did not get it installed until December of
this year. The first time I hooked it up it worked perfectly without any
complications. I just finished my seventh decoder installation and have not had
any problems yet. When I ran into a problem hooking up my PR-1 unit, I
contacted your offices and Armin gave me great support and offered to replace
the item if I could not get it to work. I later found out it was my mistake, I
simply had it plugged into the wrong com port.
The bottom line
is that Digitrax makes a great product. I have also been keeping abreast of
your company's commitment to investing in the future by relocating and tooling
up for increased production I feel very confident that I made a wise choice in
making you my provider for quality DCC products.
I can still
reflect on the initial kindness that I received from A.J. who was just starting
a company and a new product, but still had the time to answer my questions
about the new DCC technology. He could have put me off as just another caller,
but instead he sent me that complete operating manual for the unit so that I
could study the technology. I think the treatment that I received from him has
set a standard for customer service that Digitrax shares in its company values
and mission statement.
It was this initial
exposure that brought me back to Digitrax when my decision to purchase the
product was made. I hope as your company grows and expands that each and every
employee will share the commitment that was displayed during my first encounter
with your company.
Thanks again for
your products. Now if I could only get the remaining 45 locomotives equipped
with decoders I would have it made! My next investment will be in converting to
wireless units and I will be sending you my DT100 throttles for retrofit. Keep up
the good work.
From Digitrax
Chat List February 1999
I fought with
myself for two weeks, monitored the chat line, reading the DCC book from Hobby
Publishing, and procrastinating in general. Finally, on a Saturday morning, I
went to Eagle and bought the wire, came home, climbed under my layout (HO 12' x
19') and cut all the DC wires. After drilling holes, soldering on feeders, and
running the two-wire buss (and grounding properly). I hooked up my Chief, had a
beer, said a prayer and turned it on. Everything worked perfectly except one
siding switch (which I will fix when I get tired of running trains). All I have
left on my panel is the turnout toggle switches.
Summation: Go for
it! I agree with everyone else, you won’t find much pleasure running DC after
you've got at least one locomotive with a decoder in it that is operating
correctly.
From Houston, TX
September 1997
This paragraph
was in response to questions about converting a large club layout originally
wired using common rail to Digitrax. In this installation, the club chose to
use the opto-isolated version of Digitrax DCS100 & DB200+ because of the
common rail wiring.
"Ken, you
asked yow well the installation (of Digitrax equipment) went. It went like a
dream. The most difficult task was to rebuild the transformer power supplies
for the existing 5 rf throttle cabs to protect the DCC booster from shorting
out when a loco overran a block and went into or from a DC block into a DCC
block. The auto lights limit the short circuit to around 3.5 amps so the DCC
booster is protected. I have actually run a loco from a DCC block into a DC
block and then backed the loco back into the DCC block with no problems. The
next most time consuming project was to build a box to hold the 5 transformers
required for the Chief and 4 DB200+ (about 20 hours, included fan, fuses,
circuit breakers, transformers, amp meters, switches, etc.) Third, 16 man hours
to wire the entire layout with 21 UP1 & UP3's for the Digitrax throttles.
LASTLY, ONE HOUR to hook up the Chief and DB200+ to the layout. IT WORKED
PERFECTLY THE FIRST TIME. I was fortunate that our dispatcher panel grouped the
51 electrical blocks on 5 main panels (10 blocks per panel) and had previously
been wired for some type of command and control.
The Potomac
Module Crew and Piedmont Railroaders
Our Module groups
began looking at Command Control several years ago. The Potomac Module Crew and
Piedmont Railroaders were looking for a way to introduce "operation"
into our repertoire as well as continue the usual "show" running that
we used to do.
As you will
remember, modular railroading is based on putting together a number of
standardized modules, each a small model railroad itself, to make a large
railroad. As the tracks have a standard interface, both physical and
electrical, these modules go together like building blocks. Electrically, there
are two basic blocks. The outer loop is called the red track and the inner loop
the yellow track. "N" gauge setups and some HO setups have a third
loop called the blue track. Normally if no local electrical blocks are
interjected, you have two big electrical blocks, the yellow and the red.
Basically this means that you can only run two trains at a time and which
becomes rapidly boring to both the operators and the public watching the
operation. We were most interested in increasing the number of trains operated
at one time under full control.
In early
discussions, we set several conditions that had to be met for an alternative to
be selected. The first condition was cost; the options had to be reasonably
priced. The second consideration concerned simplicity. We did not want to
introduce any complications such as extra busses for wiring. The goal is to
maintain compatibility with other modular groups. The last consideration was
east of operational. The choice had to be easily understood by anybody who was
running trains, and there is not a lot of time to show them how to operate the
railroad.
Dividing the
railroad into blocks was the first choice of the Crew. After investigating the
option, several of our coals could not be met. The major one was the fact that
using switches and separate power packs resulted in having a second bus having
many wires and complicated interconnections. This alternative also would not allow
us to be a flexible as other plans because the railroad could not be easily
adapted to unusual and widely varying space requirements. The cost increased as
we realized the large amount of rotary switches and multiple long lead wires
that would be needed for the amount of blocks desired. The ease of operation
also suffered because the system required a complex matrix of power routing
switches and a central tower-man/dispatcher to continually change power routing
to each of the several power supplies to the many trains.
The next
alternative involved the use of a computer to control power routing. Again, the
amount of extra bus wiring was a problem. We still had the extra, complicated
power but to contend with. Cost was also a prime consideration. Even if we
could get a used or low cost computer, the cost was too high. Unless we had a
computer genius, this type of control was also not very flexible or simple to
use.
The last
alternative that was available was Command Control. The Command Control option
simplified or eliminated all the previously mentioned problems. The one extra
bus was a simple one that just connected the hand held controllers to the
control bus, Command Station, and the central power supply. At this point, one
of the members offered the use of his older, analog system. Initial tests of
this system proved that this was a promising solution to our operation.
Although this system increased our capacity to run trains with individual
control of each one, it presented several limitations. The first and most
glaring shortcoming was the limited number of trains that could be run. The
receivers were limited to less than twenty different channels. This meant that
we had to be careful who was running what channels. The receivers were not
adjustable there for they could be re-addressed to accommodate duplication of
channels. The receivers were still rather large and hard to fit in various
locomotives. The System also did not have a "memory" capability. We
could not accompany our trains to their various destinations without stopping
the train and walking to the next plug-in station.
In view of these
limitations, we continued to investigate other systems on the market. Digital
Command Control had been just introduced. We began investigating DCC and
discovered that it overcame a lot of the shortcomings of the analog systems on
the market. We have approximately 10,000 addresses that are available for
operation. If duplicate addresses show up, we merely reprogram one of the
offered units to an unused address. The decoder size is much smaller and would
allow installations that are more straightforward. The DIGITRAX system has
memory capability, the ability to customize locomotive performance, the ability
to control auxiliary functions such as lights, horn and bell and the ability to
MU engines without special controllers.
The
"trouble" with the Digitrax Digital Command Control system is that we
can do everything the prototype does. This can be interpreted to mean
collisions. After several years of use, we have found that the Digitrax system
can control more trains than we can pay attention to. We must pay attention to
what we are doing now and we have had to appoint "ambassadors" to
explain and answer questions to the observers which is what the operators used
to have plenty of time to do before. We instituted this job so those engineers
could pay more attention to controlling the trains and have fewer "safety
violations." We have found that we have very few trains waiting to be run
because they are already on the track. It seems that even the visitors to our
railroad enjoy running and watching the trains move along with the members of
our groups.
Even though the
railroads operate only four to ten trains at a time, thus drawing one to five
amps, we felt that it was best to put separate boosters on each track, thus
avoiding shutdowns on all tracks when there was a short on one. Basically we
operate only on two big ovals and do not have a phase problem requiring auto
reversal, thus we normally operate with the auto reversal shut off. This allows
us to put the same direction on both/all tracks so that we can to across
crossovers with no problem. We still have a problem with the visitor/member who
occasionally operates a non-decoder-equipped engine. He must know if he is going
forward or reverse and on which track. Normally he goes forward on the red
track and reverse on the yellow track for right hand running.
With the advent
of the Digitrax radio control, we have made our operations especially the
switching/local operations, more realistic as we no longer have to be in the
vicinity of a LocoNet terminal to plug in. Both clubs operate several times a
year at the same shows (GATS and Greenburg) and the ability of the clubs to set
their radio receivers to separate channels has allowed us to operate in the
same room within twenty or more feet apart without interference.
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Many of our customers LOVE their dealers and they tell us so. If you
would like to see your dealer listed here, send in your story!
Letter
02-06-02: Green Steam Products My Dad & I would like to tell you how
much we appreciate the service given us by Mr. David Cochrun of Green Steam Products in Parker, CO. He not only sold us the Digitrax System, but
came to our home and helped in its installation. He has provided us with
additional help when help was needed and that has been a number of times. It is always a pleaser to do business with a
person who is so considerate of his customers.
We would not hesitate to recommend Dave to anyone interested in the Digitrax
System.
Product
Registration Card 05-01: George Hughes (Springhaven Shops) is GREAT!
Product
Registration Card 10-00: John Eberle’s Hobby Shop-Sandy Lake, PA. John did an awesome job helping me decide
which system to go with! Will
definitely be doing more with him. My
EB system runs like a dream!
E-mail
10-00: My dealer is Gordy’s Hobby Express in Bethel, Ohio, a great person
that represents your product well! Too
bad he is an hours drive time from me.
Product
Registration Card July 2000: Keith Davidson, Installer did an excellent job
explaining the operation of the equipment!
Product
Registration Card June 2000: Dealer Loy is always pleasant to speak with and deal with.
E-mail April
2000: Recently I purchased, among
many other things, a Digitrax Empire Builder starter set. Tony's Trains (from Vermont) was great. Very easy to order,
very helpful, willing to make changes and above all the order was shipped
complete in record time.
Product
Registration Card March 2000: Castle Trains in Springfield, IL is an
outstanding dealer, has inventory and knows the product!
E-mail October 1999:
The
Thames Valley Central club had the opportunity to see Digitrax in action, this
past Tuesday evening. One of your Canadian dealers, John Deecker of Hemlock Junction, brought his portable DCC (Digitrax)
layout to the club and after successfully demonstrating on his own small unit,
hooked Digitrax into the TVC layout and gave members an opportunity to run
John's trains on the 45 x 12 layout. As you know, the TVC is considering buying
DCC, and because of John's efforts, it looks as if Digitrax will be the one we
choose. He drove for over an hour in each direction, got lost, found the TVC,
and stayed and answered questions until 10:30 PM at which time he got to drive
home to Milton, Ontario. The next day he answered a couple of additional
questions over the Internet. John's efforts are to be commended. Thanks for
having an exceptional dealer.
E-mail from the
U.K.: Commendations!! 1. To you
for your wonderful decoders. 2. To Ted Smale (Sunningwell
Command Control Systems) for excellent service.
From a warranty
registration card August 1999 Memphis Digital Switch
& Signal Great System. I upgraded
from MRC Command 2000. Rick Sester (the owner of Memphis Digital) is Great!
From a
warranty registration card August 1999 Springhaven
Shops GREAT!! George from
Springhaven stands behind Digitrax 110%!
From a warranty
registration card August 1999 Green Steam Products: Your directions are not the most easy to read,
however, your dealer (Green Steam Products) has been very very helpful.
I have high regards for them & will order other items from them.
From the Train
Show in W. Springfield, MA February 1998 Tony's Train
Xchange "Customer service from Tony is what made the sale." And
"Thanks Tony & Wife & Ken for your patience."
From
Pennsylvania November 1998 Lin's Junction/Henning &
Associates (Landsdale, PA) Back in July I bought your
Big Boy Starter set. I had been using the MRC command 2000. It worked just fine
but I quickly outgrew it. No chance of that with the big Boy. You have a first
rate product that is an unbeatable value. Now I can finally use the Soundtraxx
decoders and the Dallee sound system that wouldn't work with the MRC unit. I
recently got married and thus moved out of my parent's house. Wiring the new
expanded layout for your system was such a pleasure. It's wonderful to be able
to leave the locomotives (I run all steam) on the layout, arrayed around the
turntable, and to bring them out for service with a couple of easy keystrokes.
Paul Maynard at
Lin's Junction (Henning & Associates) in Lansdale, PA, where I purchased
the system has been a great help to me as I got Loconet up and running. He
knows everything there is to know about Digitrax and his excitement for your
products is positively contagious!!!
Sorry to be so
long winded!! I'm so delighted with your product I just had to let you
know."
From Bayshore,
NY March 1998 (Twin Rail Hobbies New York) I wish to thank you for a
great product. I have found the Challenger system to be a good match for my
railroad. I had been very leery of
installing DCC as I am quite electric and electronic phobic. After reading
reviews in "N Scale" Magazine about your products I decided to take a
closer look. I went to a few hobby shops and got confusing and conflicting
information on DCC products available.
I took the 2 1/2 hour trip to TR Custom Shops (Jim Ferrara)'s new shop
and was very impressed by the larger area and expanded selection. I was greeted
very warmly and by name. Its nice that some things don't change. I told Jim what I was in need of
(information). Boy, did I get what I came for. He did not push me on any one
system but asked me questions-type of RR-amount of locos-type of locos-price
range and a host of others. He was very informative and knowledgeable about all
your systems. He did not pressure me in any way. He did recommend the
Challenger as I have a small RR and as he said I can upgrade when I'm ready.
Well needless to say I bought the system and had Jim install the decoder in a
loco of mine. I am extremely pleased with Mr. Ferrara and Digitrax. Most people
would rather write to complain which I also do but I also want businesses and
companies to know when I am pleased with a product or service.
Thank you for a
great product and for having Jim Ferrara at Twin Rail Hobbies as one of your
dealers."
From Blissfield,
MI July 1997 (Steve's Hobbies Sylvania,
Ohio) Our club purchased a Chief
system from our dealer, Steve's Hobbies in Sylvania, OH. Within two days, we
had the throttle set up with 8 engines operating on our layout. We were
delighted to see that something is "as advertised."
From West Palm
Beach, FL August 1996 (Loy's Toys,
Arkansas) Loy is the most
knowledgeable DCC dealer I have ever dealt with! He is very patient and willing
to spend time with me when I have questions. His prices aren't bad either! I'll
be buying all my Digitrax from him! I
was really impressed with his Hints & Tips Booklet. It shows you the little
shortcuts for really getting the most out of your Digitrax equipment!
Address Unknown
June 1997 (Tony's Train Xchange Essex Junction,
VT) Tony's has the best prices
I've found! I was able to compare all the DCC systems available at his booth so
I could make an informed purchase. He had the product in stock and he gave me a
lot of help setting up my Digitrax!
Digitrax really is the best value for my money and I just love being
able to run my trains now!
Chicago, IL
January 1997 (Southern Digital Stone Mountain,
GA) As an N scaler, I can tell
you that Southern Digital (Paul Lator) is the best source of DCC information I
have found. He has done several N scale installations for me and he can put a
decoder in anything! His Decoder of the Month Club lets me purchase decoders at
a reasonable price. Digitrax has made
my model railroading experience much better than ever before. I just love to
run my trains like the real thing! Thanks to you all at Digitrax and special
thanks to Paul at Southern Digital.
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From A Happy
Radio User Running Radio from a Wash Tub! April 1999
I was just over
to a person's layout this weekend that had called me and said he was having
problems with his layout and the radio gear. He had contacted me via Loy's
friends of DCC program. When I got there, I took my radio gear and my Bachmann
2-8-0 with SoundTraxx, the whistle makes a great audio tester of the radio
equipment. His layout uses painted sheet aluminum backgrounds. And pretty well
covers his basement in several rooms. Problem was that he was very limited in
range and lost contact in multiple areas. After running with his for a short
time, I swapped his DT & UR with mine. Problem was solved. He was so happy
he even went outside, and also went into the laundry and tried it in an empty
wash tub, never missed a beat!
Note: The UR91
needed to be adjusted. If you have an early UR91 that is exhibiting excessive
drop outs, please contact our customer support team to determine if it needs to
be returned to Digitrax for a no charge tune up.
From California
Spring 1996
Help! My
railroad was severely damaged in the floods this spring. The garage where it is
located collapsed and everything go wet, including my Digitrax boosters
(DB100's). Thank goodness, the locos and rolling stock were not involved in the
flood! What should I do about the wet components?
We gave the
answer: Let them dry out completely and put them back in service. Guess what?
It worked and everything runs just fine.
From Marietta, Georgia
Summer 1995
Green Frog
Productions built the Apple Valley Branch project railroad and video taped the
construction for a video series titled "Building a Model Railroad."
This layout was displayed at the NMRA's National Convention in Atlanta and was
subsequently donated to the NMRA for use at NMRA headquarters in Chattanooga.
Digitrax and many other model railroad manufacturers donated equipment for the
construction of this railroad.
During
construction, the DT200 throttles were installed and "Velcro'ed" to
the front of the layout. Scenery construction continued with plaster and water
and the layout was coming along nicely. We got a call one morning from Charlie
Brown who worked at Green Frog. "We just submarine tested the
throttle!!" said Charlie. Bad news Charlie! Since the battery was left in
the throttle, the damage was extensive and the throttle had to be replaced.
Just proves that
even though "Frogs" love the water, throttles don't!
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While bribery is not required, it
is always appreciated!
August 2000
Bribery Report from the NMRA Convention in San Jose
Pins from
several sources for Zana’s collection.
Those California
guys took us out for STEAK this year!
Candy!!! Crunchies from Canada. Halloween Candy from Canada & several
American Sources, too!
Loco’s, boxcars,
etc. thanks to many of our friends.
T-shirts from
the UK & Canada.
July 1999 Bribery
Report from the NMRA Convention in St Paul
A delicious
Greek dinner was provided by some friends from California.
From Beaumont,
TX a couple of pounds of locally made sausage. The guy who gave it to us is a
real Hot Dog!
From Canada, the
beautiful, "Crunchies" & "Smarties" !!!
June 1999
Thank you to the
loving, adoring customer who sent Zana the McDonald's Teeny Beany Baby Erin
Bear! Ireland is my last name after all! And no I am not a rabid beany baby
collector!
The latest
letter attached to contraband Smarties & Crunchies from Canada April 1999
The customs guys
had to really be scratching their heads over this one!!! The box was full of
CANDY! The sender is a dyed in the wool N scaler!
Dear Zana,
Please find
enclosed one (1) totally useless Digitrics live steam decoder. I don't plan on
buying this product from Digitrics ever again. Don't repair and return it to
me! I am returning this decoder to you for proper, environmentally correct
disposal.
Signed, One fed up,
never was, live steam modeller. (I'm going to try N scale!)
From Canada
December 1998
Letter attached
to a shipment of contraband Smarties from Canada. This particular candy is not
available in the US and it is one of AJ's favorites. This delivery was from a
Digitrax user who found out about our addiction to Cadbury's chocolate not sold
in the US.
DEAR AJ
THIS IS A BRIBE
TO SPEED PRODUCTION OF THE N SCALE SW1200 DECODER.
From Everywhere
December 1997 & 1998
Large amounts of
candy were received from all over the world during the month of December 1997
& 1998. Evidently, the word is out that everyone at Digitrax loves
CHOCOLATE!
From British
Columbia, Canada October 1998
Mocha Melties,
Yum, Yum & Halloween Candy From our friends across the border!
From Orlando FL,
1998
A Norfolk
Southern Flat Car with Digitrax trailer. N scale of course. Thanks, Mr. T!
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Updated 02-12-02.